We're here for all your snooze questions.

Contact us 7 days a week for advice on everything from sleep concerns to the best breakfast foods.

Need help deciding?

Chat with us

Chat with us

Our award-winning customer service can
answer any of your sleep questions.
Take a test nap

Take a test nap

Try out one of our mattresses in person
at one of our stores.
Give us a ring

Give us a ring

Our Sleep Specialists are here to help
you find the mattresses of your dreams.

Frequently Asked Questions

We've recently added Casper experiences in cities across the United States and Canada. To find the store closest to you, visit our store finder here.

To track your package, simply locate your shipping confirmation email and click on the tracking number. If you've set up an account on Casper.com, you can also login to access tracking information for your entire order. Please keep in mind that delivery may take longer during holidays or severe weather conditions.

If you decide that your Casper products aren’t right for you within your trial period, we're happy to help troubleshoot or initiate the return process. For smaller items like our bedding, pillows, and dog beds, you can visit our return center. For larger items like mattresses or furniture, please contact us at +1 888-498-0003. We'll work with you to arrange a pickup through a local charity or recycling partner and refund you in full. Refunds will be credited back to your account within two weeks.

Enjoy our risk-free 100-night mattress trial.

We give you 100 nights to try it on us. Don’t love it? We’ll take it back and give you a full refund. Really!

Feel the Casper difference at one of our retail locations.

It's always bedtime at a Casper store. Swing by to try and pick up our mattresses and other sleep products. Find a store

Chat
Casper Canada
What can we help you with?